We pick the number that matters most to EBITDA across your locations. I build what moves it, run it for 90 days and leave it running.
I read your data across every location and sort the problems into a few buckets. Each owner or GM gets the 3 things to do next. It's yours whether or not we keep going, and the fee is credited to the first month if we do.
Together we choose the one number to move: labor as a share of revenue, days to get paid, cost per hire, close rate, or hours of manual re-keying between systems. Then I write down how your best operator makes the calls behind it, and those become the system's rules.
I build the smallest system that moves the number and run it live in your locations. It checks itself every night against your source systems. People keep the calls that need judgment. You get one written update a week, with the number on top.
Month to month on 30 days' notice. Everything is documented as it's built, so you can stop, move to the next number, or have me help you hire the person who runs it in-house.
I built Titan, an AI operating system for home services companies, and ran it across 120+ locations in two franchise systems. Our own locations had run on what a few people knew and five systems that didn't talk to each other. The number that mattered was field labor as a share of revenue, and it went from 50% to 30%.
Titan screens applicants by text, chases every invoice and sends each manager a morning email with what to do today. In my own company an AI operations agent now runs on top of it next to the GMs, doing the closeout, invoice and appointment checks, and I approve every message it sends. See what runs every day.
Everything is documented as it's built and the system checks itself every night, so it doesn't depend on me being in the room. If you'd rather own it in-house, I'll help you hire the person who takes it over.
No, that's often where the money is. The audit maps every location's back office, shows where the numbers disagree, and picks a number that can be moved without re-platforming first. Titan was built on Jobber; for other systems I connect through their APIs, and the audit confirms what's reachable before you commit to more.
It stays in your systems. I work through access you grant and can revoke at any time, and nothing is copied out that the work doesn't need.
That's fine. I'll use what you've already paid for where it moves the number, and say plainly where it doesn't.
My own locations first, then 120+ franchise locations across two systems. Before that I built and sold impakt, a data consultancy, and doubled revenue per employee at Croud.
I'm an open book. Bring the number, or the problem you think is behind it, to a 30-minute call.
We'll work it out together on the call. Afterwards you get a write-up of the whole thing, so you can run with it yourself or have me build it.